Privacy Policy | Catalyst Web Systems

1. Scope

This Privacy Policy applies to personal information collected through our website and related online interactions. It does not govern information processed solely on behalf of a client in a separate client-services relationship, which is addressed by separate agreements and client-specific workflows where applicable.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you submit a booking request, contact us, or otherwise communicate with us, we may collect:

your name;
business name;
email address;
phone number;
website URL;
business details you choose to provide;
preferred meeting date/time;
the contents of your message or inquiry;
any other information you voluntarily submit.

B. Information Collected Automatically

When you use our website, we or our service providers may automatically collect certain technical and usage data, such as:

IP address;
browser type and version;
device type;
operating system;
referral source;
pages viewed;
dates/times of visits;
clicks, interactions, and approximate location derived from IP address;
cookie identifiers or similar online identifiers.

C. Scheduling, Analytics, and Service Provider Data

If you use a scheduling tool, analytics tool, form tool, CRM, hosting platform, or similar service connected to our website, those systems may generate records about your interactions, bookings, confirmations, attendance status, and communications.

3. How We Use Personal Information

We may use personal information for the following business and commercial purposes:

to operate, maintain, and improve our website and services;
to receive, review, and respond to inquiries and booking requests;
to schedule, confirm, reschedule, and conduct introductory calls;
to communicate with you about our services;
to evaluate whether there is a fit for a potential engagement;
to maintain business records and internal administration;
to monitor website performance, security, and usage analytics;
to detect, investigate, prevent, and address fraud, abuse, spam, unauthorized access, and other misuse;
to enforce our Terms of Service and protect our legal rights;
to comply with legal obligations, lawful requests, court orders, and regulatory requirements.

4. Legal Bases / U.S. Disclosure Standard

Because we primarily operate in the United States, our processing is generally based on business purposes such as responding to your request, communicating with you, evaluating a potential service relationship, protecting our business, and complying with law.

Where applicable law requires consent, we will rely on consent.

5. Cookies and Similar Technologies

We may use cookies, pixels, scripts, analytics tags, log files, and similar technologies to:

understand how visitors use the site;
improve website functionality and user experience;
secure the website;
measure performance and traffic.

You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

6. How We Disclose Information

We do not sell personal information for money.

We may disclose personal information to the following categories of recipients:

website hosting providers;
scheduling and form providers;
analytics providers;
CRM, email, communications, and customer-support providers;
IT, security, and infrastructure vendors;
professional advisors such as lawyers, accountants, auditors, and insurers;
payment processors, if and when you become a client and payment processing is needed;
courts, regulators, law enforcement, or other third parties when required by law or reasonably necessary to protect rights, safety, or property;
acquirers, successors, or counterparties in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.

We may also disclose information with your direction or consent.

7. No Sale / No Sensitive Data Requests / No Targeted Advertising Statement

At this time:

we do not sell personal information for monetary consideration;
we do not knowingly collect sensitive personal information through the public booking form unless you choose to provide it;
we do not knowingly use personal information collected through the booking form for cross-context behavioral advertising.

Because privacy laws define "sale," "share," and similar terms differently, we reserve the right to update this disclosure if our practices or legal obligations change.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

respond to your inquiry;
maintain records of our communications;
evaluate potential business opportunities;
protect against disputes, fraud, and abuse;
comply with legal, tax, accounting, and recordkeeping obligations.

Retention periods vary depending on the nature of the information and legal or operational needs.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, form transmission, email system, or storage environment is completely secure, and we cannot guarantee absolute security.

Please do not submit highly sensitive information through our public website unless specifically requested through a secure method.

10. Your Choices

You may choose not to provide personal information, but that may limit our ability to respond to you or schedule a call.

You may opt out of promotional emails by using the unsubscribe link where available or contacting us at the email below. Even if you opt out of marketing messages, we may still send service-related or transactional communications where permitted by law.

If you ask us not to call or text you, we will honor that request as required by applicable law.

11. Do Not Track

Some browsers offer a "Do Not Track" ("DNT") setting. Because there is not a universally accepted DNT standard for interpreting these signals, our website may not respond to DNT signals in a uniform way. If our practices change, we will update this Privacy Policy.

12. Children's Privacy

Our website and services are directed to businesses and adults, not children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information to us, contact us and we will take reasonable steps to delete it.

13. State Privacy Rights

Depending on your state of residence and whether an applicable privacy law covers our business and the relevant processing, you may have certain rights regarding your personal information, such as the right to request access, correction, deletion, or a copy of certain personal information, or to appeal a denied request.

California's CCPA/CPRA generally applies only if a business meets statutory thresholds, including certain revenue or data-volume thresholds.

If you would like to make a privacy request, contact us at privacy@catalystwebsystems.com with enough information for us to verify and process your request. We may need to verify your identity before acting on your request. We will respond as required by applicable law.

14. Nevada Residents

Nevada law permits certain residents to opt out of the sale of certain covered information. We do not currently sell covered information as defined for that purpose. Nevada residents may still contact us at privacy@catalystwebsystems.com with questions.

15. External Websites and Services

Our website may link to third-party websites or use third-party tools and integrations. We are not responsible for the privacy, security, or content practices of third parties. Your interactions with third-party sites and services are governed by their own terms and policies.

16. Business Transfers

If Catalyst is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction subject to applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the "Last Updated" date. If required by law, we will provide additional notice.

18. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Catalyst Web Systems
hello@catalystwebsystems.com